FAQ
Your Questions & Answered
Do you deliver all over Nepal?
Yes! We provide fast and reliable delivery across Nepal. Delivery times may vary depending on your location, but most orders arrive within 2–5 business days.
What payment methods do you accept?
We accept secure payments through eSewa, Khalti, Fonepay, Bank Transfer, and Cash on Delivery (where available) for a safe and convenient shopping experience.
Can I exchange or return my order?
Yes. If you receive the wrong item, a damaged product, or the size doesn’t fit, you can request an exchange or return according to our Return & Exchange Policy.
How can I contact Jhilimile for support?
Our customer support team is always happy to help. You can reach us via WhatsApp, Facebook Messenger, Email, or Phone, and we’ll respond as quickly as possible.
